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Frequently Asked Questions
Please contact our Whatsapp: +86 173 22155 028. Or email: official@mr-carve.com.
Our latest software and drive and manual has updated to Google cloud. You may have them from: https://drive.google.com/drive/folders/1xUTuYQ-Ddyc_z2uj7DT7qXxlZ2jJ505Z?usp=sharing. Please contact our official@mr-carve.com. If you do not have right software or drive.
Please contact our official@mr-carve.com. Software and drive document will be sent to you.
The duration depends on the shipping method and the destination country. We will arrange shipping within 48 hours as payment confirmed.
Product prices do not include shipping cost.Shipping cost will be calculate once address updated. Customs clearance may be involved in some areas, and the buyer will clear customs by himself
If your items cannot be cleared from the customs, please contact us first. We will conduct further investigations with the shipping company on your behalf.
Customs is a governmental agency responsible for regulating the shipments entering a specific country or region. All shipments being sent to or from region must clear Customs first. It is always the buyer’s responsibility to clear customs and pay the relevant Customs duties.
Our handling time is 2 business days.












